Faint Exchange · Help centre

Buying crypto

How to purchase cryptocurrency with card or bank on Faint Exchange — step by step.

Overview

The buy flow lets you pay with debit/credit card or bank transfer (via Stripe Crypto On-ramp) and receive crypto directly to a wallet address you provide. The service fee is 4% with a minimum order of $6 USD (or equivalent).

Requirements

  • Account: You must sign in (free Clerk account) before completing a card/bank purchase.
  • Wallet address: A valid receive address for the crypto and network you select.
  • Supported asset: Not every token can be bought with card — see supported list below.
  • Payment method: Card or bank through Stripe's secure checkout.

Step-by-step guide

  1. Go to faintdev.co.uk/exchange and sign in if prompted.
  2. Choose network — e.g. Bitcoin, Ethereum, Base, Solana, Litecoin. This determines which tokens appear.
  3. Choose token — pick the cryptocurrency you want to receive (BTC, ETH, USDC, etc.).
  4. Enter amount — type how much you want to spend in fiat (minimum $6).
  5. Paste wallet address — triple-check the address and that it matches the selected network.
  6. Review estimate — you will see approximately how much crypto you receive after fees.
  7. Confirm order — you receive an FX-XXXXXX order ID.
  8. Complete Stripe payment — follow the on-screen Stripe on-ramp to pay by card or bank.
  9. Track delivery — use /verify or your order page until status shows completed.

Card-supported cryptocurrencies

Stripe Crypto On-ramp only supports certain assets. If you pick an unsupported token, the site will block checkout and ask you to choose a supported coin or use another route.

Currently supported for card/bank

BTC, ETH, SOL, USDC (Ethereum/Base/Solana/Polygon/Avalanche), MATIC/POL, AVAX, XLM

Litecoin (LTC) and card payments

Litecoin cannot be purchased with card through Stripe. If you want LTC, use the swap route (deposit another crypto) or buy a supported asset and swap separately.

Fees on buy orders

ChargeRateNotes
Service fee4%Shown before confirm
Conversion fee0.5%If route converts via LTC/USDC internally
Network feesIncluded in deliveryBlockchain costs absorbed in quote where applicable

The estimate on the order form shows crypto received after fees — not the raw fiat-to-coin rate.

After you pay

  • Stripe may take a few minutes to confirm payment — refresh your order page if status is pending.
  • Crypto delivery time depends on network congestion and Stripe on-ramp processing.
  • If Stripe fails, use the retry button on your order page (for supported assets only).
  • Your order page shows both USD paid and crypto amount expected.

Common buy issues

ProblemWhat to do
Can't proceed without sign-inCreate a free account at /sign-up — required for card buys
Token greyed out / blockedPick a Stripe-supported asset or use swap/sell instead
Wrong crypto amount shownCheck estimate is post-fee; contact support with FX ID if clearly wrong
Stripe window closedReopen order page and click retry payment
Wrong wallet addressContact support immediately with FX ID — may not be recoverable if already sent

Need help?

Open the 💬 chat on any page or Discord /support order_id:FX-XXXXXX. See Contact support.