Faint Exchange · Help centre
Buying crypto
How to purchase cryptocurrency with card or bank on Faint Exchange — step by step.
Overview
The buy flow lets you pay with debit/credit card or bank transfer (via Stripe Crypto On-ramp) and receive crypto directly to a wallet address you provide. The service fee is 4% with a minimum order of $6 USD (or equivalent).
Requirements
- Account: You must sign in (free Clerk account) before completing a card/bank purchase.
- Wallet address: A valid receive address for the crypto and network you select.
- Supported asset: Not every token can be bought with card — see supported list below.
- Payment method: Card or bank through Stripe's secure checkout.
Step-by-step guide
- Go to faintdev.co.uk/exchange and sign in if prompted.
- Choose network — e.g. Bitcoin, Ethereum, Base, Solana, Litecoin. This determines which tokens appear.
- Choose token — pick the cryptocurrency you want to receive (BTC, ETH, USDC, etc.).
- Enter amount — type how much you want to spend in fiat (minimum $6).
- Paste wallet address — triple-check the address and that it matches the selected network.
- Review estimate — you will see approximately how much crypto you receive after fees.
- Confirm order — you receive an
FX-XXXXXXorder ID. - Complete Stripe payment — follow the on-screen Stripe on-ramp to pay by card or bank.
- Track delivery — use /verify or your order page until status shows completed.
Card-supported cryptocurrencies
Stripe Crypto On-ramp only supports certain assets. If you pick an unsupported token, the site will block checkout and ask you to choose a supported coin or use another route.
Currently supported for card/bank
BTC, ETH, SOL, USDC (Ethereum/Base/Solana/Polygon/Avalanche), MATIC/POL, AVAX, XLM
Litecoin (LTC) and card payments
Litecoin cannot be purchased with card through Stripe. If you want LTC, use the swap route (deposit another crypto) or buy a supported asset and swap separately.
Fees on buy orders
| Charge | Rate | Notes |
|---|---|---|
| Service fee | 4% | Shown before confirm |
| Conversion fee | 0.5% | If route converts via LTC/USDC internally |
| Network fees | Included in delivery | Blockchain costs absorbed in quote where applicable |
The estimate on the order form shows crypto received after fees — not the raw fiat-to-coin rate.
After you pay
- Stripe may take a few minutes to confirm payment — refresh your order page if status is pending.
- Crypto delivery time depends on network congestion and Stripe on-ramp processing.
- If Stripe fails, use the retry button on your order page (for supported assets only).
- Your order page shows both USD paid and crypto amount expected.
Common buy issues
| Problem | What to do |
|---|---|
| Can't proceed without sign-in | Create a free account at /sign-up — required for card buys |
| Token greyed out / blocked | Pick a Stripe-supported asset or use swap/sell instead |
| Wrong crypto amount shown | Check estimate is post-fee; contact support with FX ID if clearly wrong |
| Stripe window closed | Reopen order page and click retry payment |
| Wrong wallet address | Contact support immediately with FX ID — may not be recoverable if already sent |
Need help?
Open the 💬 chat on any page or Discord /support order_id:FX-XXXXXX. See Contact support.